Oklahoma Surgical Hospital receives CMS 5-star rating for patient satisfaction: 5 things to know

Spine

CMS honored Oklahoma Surgical Hospital with a five-star rating, according to GTR Newspapers. Oklahoma Surgical Hospital offers orthopedic, neurosurgery, general surgery, urology, gynecology and ENT services.

Here are five things to know:

 

1. CMS honors hospitals by measuring patient satisfaction via a patient survey with questions about communication, cleanliness, noise, staff, pain management and post-discharge recovery directions.

 

2. In its 14th year, Oklahoma Surgical Hospital is ranked first in overall hospital care, overall surgical care, joint replacement and major orthopedic surgery by CareChex.

 

3. HealthGrades ranked the surgical hospital among America's 100 Best Hospitals for Joint Replacement.

 

4. Oklahoma Surgical Hospital's patients can take a Press Ganey survey following their experiences at the hospital. Press Ganey honored the hospital with its Guardian Award for Patient Satisfaction, indicating that Oklahoma Surgical Hospital received a 95 percent or above score in patient satisfaction.

 

5. A total of 251 hospitals nationwide received the five-star rating.

 

"Our physicians feel strongly that patients deserve the highest level of care possible in terms of outcomes and services," said Rick Ferguson, CEO of Oklahoma Surgical Hospital, in the article. "It is their vision that this be achieved through a team approach that focuses the hospital's energy and resources on taking care of their patients in an individualized and personal manner."

 

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