The study determined the average cost of an error by assessing the number of person-hours necessary to remedy the error.
Here are five things to know:
1. One lost specimen that is never found results in an average cost of $584 and 18.5 wasted hours. If a laboratory experiences cumulative errors over three months, they may be in deep with costs of up to $20,000.
2. Even if a lost specimen is found, laboratories still lose 11.7 hours and about $401.
3. Improperly collected specimen requiring STAT retesting results in an average of 3.8 hours of lost time and costs about $1,599. If this error is repeated over a three-month period, this costs a laboratory an average of $2,375.
4. When laboratories place the wrong blood in a tube, 15.9 hours are wasted as well as an average of $563.
5. The researchers hoped to raise awareness about the measured costs of poor quality with their study.
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