First Pass Recovery Rate: 3 Steps to Eliminate Claims Denials

Practice Management

Many practices are satisfied with a 60 to 75 percent first pass recovery rate, according to a Physicians Practice report. Here are three ways to work towards achieving zero claims denials.

•    Ask the billing department about first pass recovery rate. Encourage careful tracking of claims denials versus the number of claims that have gone out.
•    Assume responsibility for eliminating claims denials.
•    Share expectations and requirements with the practice staff.


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