1. Tackle the issue after both parties have calmed down.
2. Maintain a positive outlook.
3. Practice “active listening.”
4. Ask the other person to suggest a solution.
5. Consider your role in the conflict.
6. Organize a staff meeting.
7. Seek first to understand.
8. Acknowledge the perspective of others.
9. Alert human resources.
10. Be introspective.
More articles on practice management:
Laser Spine Institute tackles hunger with Tampa Bay Lightening, food truck
DISC Sports & Spine, SCA form joint venture
6 statistics on physician health and lifestyle
