Lansing-based Michigan Orthopedic Center and AI company IntelePeer have collaborated on a voice-powered AI assessment program.
The SmartAgent Clinical Assessment Agent automates post-procedure clinical assessments and creates summaries for physicians to review, according to a March 23 news release from IntelePeer.
The agent is designed to accelerate care decisions, identify complications earlier, reduce clinical call burden, improve patient outcomes and enhance operational efficiency.
The program combines voice AI, real‑time orchestration, HIPAA‑compliant PHI handling, EMR integration, analytics and live‑agent handoff in a single platform.
“We worked closely with IntelePeer to create an Agentic AI solution with strong safety guardrails and close alignment with practice workflows, extending patient access to vital care information beyond the limits of traditional online gateways and call centers,” Clay Dorenkamp, DO, orthopedic spine surgeon and chief technology officer at Michigan Orthopedic Center, said in the release. “By automating repetitive administrative functions, the solution helps free clinicians and staff to focus on delivering high‑quality patient care.”
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