3 Tips for Decreasing Patient No-Shows Without Lowering Patient Satisfaction

In her blog — Physicians Practice Expert — Audrey McLaughlin, RN, CEO of McLaughlin Sales Group, lays out three tips for decreasing patient no-shows at a medical practice without upsetting patients.

Advertisement

The three tips are:

 

1. Always call your patients the night before their appointments.
2. Encourage your patients to cancel or reschedule 24 hours in advance.
3. Create a policy for patients arriving late to their appointments, but avoid posting threatening signs in the waiting room or allowing your staff to threaten patients with “not being seen.”

More Articles on Practice Management:

United Healthcare Drops Thousands of Physicians From Medicare Advantage
9 Team-Building Exercises for Medical Practices
10 Pain Management Tips for Physicians From a Lawyer

Advertisement

Next Up in Practice Management

Advertisement

Comments are closed.