Webinars

Generative AI is reshaping clinical and operational workflows — but not all AI use is visible to leadership. Across hospitals and health systems, “shadow AI” is emerging fast: unvetted, unsanctioned tools being used by clinicians and staff without formal oversight.…

More than 60 percent of U.S. adults report difficulty accessing timely primary care, driving delayed treatment, higher downstream costs and avoidable escalation. Primary care access gaps are growing, and payers are increasingly looking to AI-enabled models to close them without…

Emergency departments often set the pace for the entire hospital. When admitted patients board for hours, the downstream effects strain staffing, delay discharges and erode capacity. University Health is addressing this challenge by strengthening the connection between ED operations and…

Many health systems launch automation in a single department. Far fewer successfully expand it across the enterprise. Without a clear strategy, governance structure and measurable goals, automation efforts can become siloed experiments rather than sustainable operational change. For large, complex…

Discharge is one of the most legally and clinically vulnerable moments in care — especially for multilingual patients. When instructions are unclear, inconsistently translated or poorly integrated into documentation workflows, the consequences extend beyond confusion. Health systems face increased risk…

Healthcare leaders are navigating margin pressure, workforce instability and rapid technology change while maintaining operational stability across their organizations. In this session, leaders from OU Health and Wellstar Health System discuss findings from a national survey of more than 700…

Academic medical centers face intense perioperative staffing demands, and manual coordination can make it even harder to respond efficiently across large, complex surgical operations. Oregon Health & Science University encountered that challenge across 53 operating rooms, where leaders were managing…

More healthcare workers are living paycheck to paycheck than ever before. Real-time pay isn’t just another perk to add to a benefit list. It’s a way to show your team you understand their reality and you’re doing something about it.…

SEP-1 has moved beyond a quality reporting exercise. As performance tied to Value-Based Purchasing begins to materially impact hospital reimbursement, sepsis-related decisions increasingly carry meaningful financial, operational, and clinical consequences. Many health systems continue to manage sepsis through a compliance-first…

Leader Standard Work provides a proven operating model for consistently aligning leader behaviors around what matters most— standardized communications, leader rounding, etc—but has historically been difficult to scale. In this session, nursing executives from UNC Health and Boston Medical Center…