There were 160,235 patients who underwent spine surgery for the study. The researchers used data from the 2009 to 2013 New York Statewide Planning and Research Cooperative System database. The researchers found:
1. The patients undergoing elective spine surgery in hospitals with higher percentages of patient-assigned high satisfaction scores didn’t necessarily have a decreased rate of discharge to rehabilitation.
2. The hospitals with higher percentages of patient-assigned high satisfaction scores didn’t necessarily have decreased mortality or hospitalization charges.
3. The higher patient-assigned high satisfaction scores were associated with decreased length of stay.
4. There was an association between the hospitals with a higher percentage of patients who would recommend the institution to others and those with high satisfaction scores.
5. The authors couldn’t demonstrate improved performance in patient satisfaction measures with decreased mortality, discharge to rehabilitation or hospital charges.
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