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Webinars From Member Frustration to Member Loyalty: And the role of AI

Many health plans still rely on basic segmentation and static messages — leaving members feeling like numbers. But the stakes are rising fast: With heightened expectations and fierce competition, payers must deliver timely, relevant experiences to keep members engaged. Join…

Aug 27, 2025 1:00 PM - 2:00 PM America/Chicago

Presented by:

Presented by

Presenters

Robert Connely

Pega Systems – Healthcare Industry Market Leader at Pega Systems

Lori Logan

President & CEO, NASCO

Tina Galloway

Vice President, Enterprise Client Executive, Optum

Mike Gerrish

From Member Frustration to Member Loyalty: And the role of AI

CMS, the IPO list and a 'double-edged sword' strategy

CMS proposed removing 285 mostly musculoskeletal procedure codes from the inpatient-only list over three years, a move spine surgeon Christian Zimmerman, MD, is watching. Dr. Zimmerman, of St. Alphonsus Medical Group and SAHS Neuroscience Institute in Boise, Idaho, shared his…

By: Carly Behm

Webinars Building the AI bridge: Sharp HealthCare’s blueprint for successful UM transformation

Integrating AI into utilization management (UM) holds great promise. However, but without the right foundation, adoption stalls. At Sharp HealthCare, leadership knew that selecting the right AI tool was only part of the puzzle. They built a deliberate change management…

On Demand

Presented by:

Presented by

Presenters

Zachary Lenert, MSN, RN, NEA-BC, AMC

VP of Integrated Care Management Sharp Healthcare

Tonya Soroosh, MSJ, RN, CCM

System Director, Case Management Sharp Healthcare

Holy Cross Medical Group taps interventional spine and pain physician 

Fort Lauderdale, Fla.-based multispecialty physician practice, Holy Cross Medical Group, has added interventional spine and pain physician Chanë Price, MD, according to a July 21 news release sent to Becker’s.  Dr. Price specializes in treating degenerative disc disease, spinal stenosis,…

By: Sophie Eydis

Webinars Denial fatigue is real: How health systems are responding in 2025

Denials are no longer just a back-office problem. They’re draining revenue, overwhelming clinical teams and accelerating burnout — and the old playbook isn’t working. In this timely panel discussion, hospital and health system leaders will unpack how they’re shifting from…

Sep 16, 2025 12:00 PM - 1:00 PM America/Chicago

Presented by:

Presented by

Presenters

Jerilyn Morrissey, MD

Chief Medical Officer, CorroHealth

Tipu S. Puri, M.D., Ph.D.

Chief Medical Officer UCMC, UChicago Medicine

Lewis Marshall, MD, JD

Chief Medical Officer NYC Health + Hospitals, Lincoln Hospital

Michelle Tutem Greame, PA-C, MSHS

AVP Revenue Integrity Inova Health System

Bashar Naser

CFO and COO CHRISTUS Southern New Mexico

Whitepapers Beyond bots: Why agentic automation is payers’ next frontier

Traditional automation can only go so far in solving today’s operational and compliance pressures. As costs rise and member expectations grow, payers need a smarter path forward. This e-book introduces agentic automation — a new approach that blends human judgment,…

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Whitepapers Agentic automation has arrived. See which healthcare workflows benefit most

Health systems are navigating tighter margins, higher expectations and widespread staffing strain. But traditional automation — limited to simple task execution — won’t carry organizations forward. This short guide introduces the next chapter: agentic automation. By combining AI-powered intelligence, human…

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Med school in Ireland develops 3D-printed spinal implant to aid nerve repair

Researchers at Royal College of Surgeons in Ireland University of Medicine and Health Sciences have developed a 3D-printed implant that delivers electrical stimulation to spinal cord injuries, potentially promoting nerve regrowth.  Lab tests showed the device was able to deliver…

Sophie Eydis
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