At McLeod Orthopaedics, the waiting room is a thing of the past


By eliminating its waiting room, McLeod Orthopaedics Cheraw (S.C.) has shortened the amount of time patients spend in its clinic, according to The Laurinburg Exchange.

Three things to know:

1. The time from check-in to check-out is now 45 minutes, McLeod orthopedic surgeon Thomas DiStefano, MD, told The Laurinburg. He said patient feedback has been "overwhelmingly positive."

2. Under the waiting room-free approach, patients are prepped over the phone before visiting McLeod. Upon entering the clinic, they're immediately taken to a patient room, where they can fill out any additional information necessary.

3. McLeod did away with the waiting room to help prevent the spread of COVID-19, but the strategy has also improved patient flow and practice availability.

"We have committed to a stricter adherence to our schedule, and a direct result of that work is greater access for new and existing patient appointments, which translates into better convenience for patients," Dr. DiStefano said.

More articles on orthopedics:
Setting spine practices up for success post-pandemic: 5 industry insights
UAMS begins data gathering initiative with spine patients
3 spine surgeons on the move in June 

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