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Practice Management

Ralph Gambardella, MD, an orthopedic surgeon and president of Kerlan-Jobe Surgery Center in Los Angeles, discusses five key leadership roles essential to the success of an ASC and describes the characteristics necessary for these positions to find success.

Orthopedic and sports medicine practices are increasingly hiring athletic trainers as physician extenders to take on several roles within the practice. Athletic trainers are routinely employed in this setting to improve overall office productivity, patient outcomes and satisfaction as well…

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In the current economy, patients are finding it more and more difficult to pay their bills — so much so that they often put off non-elective procedures because their high-deductible insurance plans require a hefty financial contribution. Three ASC collections…

Patient Prompt, a company developing customized automated appointment reminder systems, conducted a six-year study examining more than one million internal reminders on the most effective practice protocol for making appointment reminder calls to patients. Here Claude Waknine, director of business…

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