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Practice Management

In an Inc article, Kevin Daum, an entrepreneur and author of "Video Marketing for Dummies," discusses ways to earn respect as a leader, rather than demand it, in the workplace.

  In his blog — Pediatric Inc — Brandon Betancourt, practice administrator at Salud Pediatrics in Algonquin, Ill., discusses ways to engage patients and their families so that they can provide constructive criticism.

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