Here are three things to know:
1. Reports show that physicians’ fears of online reviews are unfounded. Since the launch of “five-star” care, UUHC has celebrated steady gains in quality metrics and a reduction in costs.
2. A study published in Academic Medicine found hospitals with happier patients have healthier patients, and are also more profitable.
3. UUHC utilizes the following approach to ensure patient safety and satisfaction:
- Better care
- Meaningful information
- Building trust
- Owning your reputation
- Safer care
- Better margins
- Driving continuous improvement
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5 best & 5 worst ranked states for medical quality — Which excel & which flounder?
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