Here are five points:
1. California-based HealthLoop created a messaging technology that sends automated emails to patients.
2. Providers can save money, put in minimal effort and improve quality by using email.
3. Several medical centers including the Cleveland Clinic, Kaiser Permanente-Southern California, the University of California in San Francisco and the Newport Orthopedic Institute in Orange County have implemented HealthLoop’s technology.
4. Using HealthLoop’s technology, providers can write their own email scripts or use the company’s recommended content.
5. As hospitals are financially rewarded based on patient satisfaction scores, patient-provider communication is increasingly important and email may serve as a vital tool to enhance the relationship.
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