A Health Datapalooza panel delved into how physician ratings may cause patients to mistrust their physicians and hospitals.
Here are four thoughts:
1. Mark Friedberg, MD, an internist, said if mistrust is warranted, it may necessary. If reports are available, this may push providers to achieve better outcomes.
2. However, Dr. Friedberg expressed concern over how the industry presented data to consumers. He questioned whether the reports created concern and whether that concern was truly necessary.
3. Marshall Allen, a member of the team that created the Surgeon Scorecard report, said trust should be based on reality.
4. Mr. Allen also said if the healthcare industry gives patients a false depiction of a procedure’s risk level, they may make uniformed choices. Therefore, the more available information, the better.
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