DocEdge Communicator cuts physician response times— 5 takeaways

Farmington Hills, Mich.-based Provident Management Consulting’s DocEdge Communicator app aims to increase efficiency in healthcare facilities.

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Here are five takeaways:

 

1. DocEdge Communicator is a HIPAA-compliant cloud-based app that manages the referral and query process.

 

2. It offers effective communication between case managers, clinical documentation specialists, physician advisors and attending physicians.

 

3. The device seeks to solve the communication complications experienced between case managers and physicians.

 

4. Physicians may not know all the rules regarding patient status and documentation standards. This causes operational inefficiencies, as case managers can’t directly interact with physicians to resolve issues.

 

5. A facility that began using the DocEdge Communicator noted the physician response timed decreased from 24 hours to four hours, after three months of use.

 

“The application was designed with ease of use in mind so that case managers and clinical documentation improvement specialists get the information they need quickly, allowing physicians to spend less time answering phone calls…” said Michael Dougherty, founder and CEO, Provident.

 

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