Documentation
• Improved: 56 percent
• No change: 23 percent
• Got worse: 21 percent
Patient service
• Improved: 30 percent
• No change: 45 percent
• Got worse: 25 percent
Clinical operations
• Improved: 32 percent
• No change: 43 percent
• Got worse: 25 percent
Bill collections
• Improved: 31 percent
• No change: 62 percent
• Got worse: 7 percent
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