Here are 12 tips for communicating effectively with older patients:
1. Allow extra time for older patients.
2. Avoid distractions.
3. Sit face-to-face.
4. Maintain eye contact.
5. Listen carefully.
6. Speak slowly, clearly and loudly.
7. Use short, simple words and sentences.
8. Simplify and write down your instructions.
9. Use visual aids such as charts, models and pictures.
10. Frequently summarize the most important points.
11. Stick to one topic at a time.
12. Give patients an opportunity to ask questions and express themselves.
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