MGMA members, representing physician group practices, gave Medicare Part B the highest marks on responsiveness, transparency, prompt payment and overall satisfaction with general administrative functions, even though Medicare consistently pays less than private insurers.
In overall satisfaction, other major payors placed behind Medicare Part B in the following order: Aetna, Cigna, Coventry, Humana, Anthem and UnitedHealthcare.
Read the results of the MGMA poll on payor satisfaction.
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