Under the regulations, HMOs must make sure members have urgent care within 48 hours, see a primary care physician within 10 business days of requesting an appointment and a specialist within 15 days.
“As doctors, our No. 1 priority is our patients,” said CMA President Brennan Cassidy, MD. “We want to be sure that HMOs meet these requirements without forcing doctors to shorten patient visits or meet unrealistic quotas that would comprise the quality of care.”
Read the California Medical Association’s release on patient waiting times.
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