Mr. Bible has more than 10 years of experience in healthcare administration. He has served in a variety of roles, including hospital CFO/controller, vice president of operations for Oklahoma Management Services for Physicians as well as other positions in auditing and business office management. Mr. Bible received his master’s in health administration from the University of Oklahoma Health Sciences Center in Oklahoma City. He is a member of numerous professional societies including the American Association of Orthopaedic Executives and the Medical Group Management Association.
Joe Caputo (Orthopaedic Specialists of the Four States, Joplin Mo.). Mr. Caputo is the administrator of Ortho Four States in Joplin, Mo., an eight-physician orthopedic practice. Mr. Caputo began Ortho Four States with five physicians in 2007 and has since grown the practice to include physicians that cover most of the sub-specialties in orthopedics, including arthroscopy, joint, spine and hand surgery. The practice is actively recruiting a foot and ankle surgeon. Currently, Mr. Caputo is overseeing the construction of a surgery center and new office building for the practice, which is scheduled to be completed in Dec. 2009.
Prior to Ortho Four States, Mr. Caputo served as director of operations for Freeman Health System in Joplin, which oversaw day-to-day operations for multi-specialty physician groups in the integrated health system. While at Freeman, Mr. Caputo grew the number of physician groups in the system from 62 to over 120. He received his bachelor degree in business administration from the University of Nebraska in Lincoln and spent time abroad studying British and global economics at Oxford University. He received a master’s in health administration from the University of Missouri in Columbia.
Suzann Crowder, MBA, CMPE (St. Charles Orthopaedic Surgery Associates, O’Fallon, Mo.). Ms. Crowder is the practice administrator for St. Charles Orthopaedic Surgery Associates in O’Fallon, Mo., an eight-physician group of orthopedic surgeons. While at St. Charles, Ms. Crowder has implemented and developed many systems including the management of ancillary services such ASC and MRI billing, developing patient satisfaction surveys and implementing a marketing program.
Ms. Crowder feels that a medium-sized group practice is a great environment to be in. “We are small enough to have the flexibility to create the experience we want for our patients while at the same time enjoy the benefits of a group sharing overhead and camaraderie.” Adapting to changes in the industry and the community as well as the ability to honestly assess its business has helped set St. Charles apart from other practices and led to its success.
Ms. Crowder has more than 10 years of experience in private practice management and serves as CEO of Health Care Billing of St. Charles (Mo.), which provides billing and coding services to ASCs. She received her MBA from Lindenwood University in St. Charles and is a member of the American Association of Orthopaedic Executives, the Medical Group Management Association and the Society for Human Resource Management.
Bob Kahn (Orthopedic Specialists of Texarkana, Texarkana, Texas). Mr. Kahn is the CEO of the Orthopedic Specialists of Texarkana (Texas), a seven-physician group of general orthopedists. “We are currently the dominant orthopedic group in our market,” he says. “Our physicians stick together. They are high performing, experienced physicians who have consistent outcomes with an emphasis on patient care.”
When it comes to the success of his practice, Mr. Kahn says that they have an excellent system, and currently the practice has no debt. “As we bring younger physicians on, we will have to adjust,” he says. Mr. Kahn also helped facilitate the successful sale of the practice’s ancillary businesses, including an ASC, an MRI center and a physical therapy center.
Mr. Kahn has more than 30 years of experience in healthcare administration and has served as assistant administrator, vice president of support services and COO, among other positions, at hospitals and physician practices. He received his master’s of arts in health and hospital administration from the University of Iowa School of Medicine in Iowa City. He is also a member of several professional societies including the Medical Group Management Association and the American Association of Orthopedic Executives.
Chris Kean (The San Antonio Orthopaedic Group, San Antonio, Texas). Ms. Kean is the chief operating officer of The San Antonio (Texas) Orthopaedic group. TSAOG, established in 1947, now includes 24 board-certified orthopedic surgeons, 300 employees, seven clinical locations, and ancillary services that include therapy services, imaging services, casting services and durable medical equipment.
Ms. Kean has worked for the group for more than eight years after relocating from Buffalo, N.Y., where she managed a small physician group for seven years. She received a bachelor’s degree in social sciences and human resource management from the State University of New York at Buffalo.
Anthony Kling (Potomac Valley Orthopaedic Associates, Chartered; Olney, Md.). Mr. Kling is the CFO of Potomac Valley Orthopaedic Associates, a 13-physician practice in Olney, Md. According to a colleague, Mr. Kling was instrumental in the revamping of the physical therapy program, with growth approaching 400 percent since he began in Nov. 2001. He has also played a key role in the operation of the practice’s physical plants, opened a MRI, a surgery center, remodeled three of the four offices, incorporated EMR and increased annual revenue.
Mr. Kling served as a hospital administrator prior to his tenure with Potomac Valley. He has as BS in business administration from the University of Pittsburgh, and received an MBA from Loyola University in Baltimore.
Sue Lehman (SouthBend Orthopaedics, South Bend, Ind.). Ms. Lehman is the administrator for South Bend (Ind.) Orthopaedics. SBO was established in 1947 and has grown to include 19 board-certified orthopedic physicians who specialize in joint replacement, sports medicine, trauma, hand, spine and foot and ankle. SBO services include radiology, MRI, outpatient physical therapy and occupational therapy, casting and splinting and workers compensation departments.
Ms. Lehman joined SBO in 1998 following a position with Cardiothoracic Surgery of South Bend. She is an active member of the Medical Group Management Association, American Health Information Management Association, Society for Human Resources Management. She is also a member of the American Association of Orthopaedic Executives, formerly known as BONES Society.
Donald J. Love (Roanoke Orthopaedic Center, Roanoke, Va.). Mr. Love is the administrator of Roanoke (Va.) Orthopaedic Center, 13-physician practice that specializes in hand, adult joint replacement and reconstruction, sports medicine, foot and ankle and trauma. Roanoke Orthopaedic Center is also a designated teaching facility by the University of Virginia Medical School.
Mr. Love has more than 25 years of experience in healthcare administration. Prior to coming to Roanoke Orthopaedic Center, he served as hospital director for Carilion Roanoke (Va.) Community Hospital. Mr. Love has also served as administrator and vice president for specialty hospitals and nursing centers.
Mr. Love is a fellow of the American College of Healthcare Executives and a member of the Medical Group Management Association, the American College of Medical Practice Executives, the American Academy of Orthopaedic Executives and the Healthcare Financial Management Association. He received his MHA from the Medical College of Virginia in Richmond, Va.
John D. Martin (Orthopaedics Indianapolis, Indianapolis, Ind.). Mr. Martin is the CEO of Orthopaedics Indianapolis (OrthoIndy), the largest private, full-service orthopedic practice in the Midwest. Mr. Martin has more than 22 years of progressive financial management, strategic planning and operational experiences within the healthcare industry. Prior to his position at OrthoIndy, he served as CEO of the Indiana Orthopaedic Hospital, where he oversaw the opening of a 42-bed inpatient unit and an ASC. He has also held positions, such as CFO and director of financial planning and business development, for hospitals and physician practices in Indiana.
Mr. Martin enjoys the challenges that his position provides, such as helping the practice grow while addressing the needs of the community and the practice. Most of all, he prides his practice with the quality patient care it provides. “Our company’s innovative approach, coupled with a willingness to take calculated risks, is the key to meeting our community’s needs,” he says. “Each decision we make at OrthoIndy must improve quality of care and access to that care.”
Mr. Martin is a graduate of Indiana University’s Kelley School of Business in Bloomington, Ind. He is an advanced member of the Health Care Financial Management Association and resides in Greenfield, Ind., with his wife and three daughters.
Randy Marcus (Orthopedic Center of Palm Beach County, Lake Worth, Fla.). Mr. Marcus is the CEO of the Orthopedic Center of Palm Beach County in Lake Worth, Fla., an 11-physician practice that is one of the oldest in Florida. He began at his current practice in Sept. 2009, having previously served as CEO of OrthoMontana in Billings, Mont., from 2007. While at OrthoMontana, Mr. Marcus successfully managed the merger of two orthopedic groups, including the development of infrastructure, policies and procedures of the newly unified group.
Mr. Marcus has more than 25 years of experience in healthcare administration, having worked with physicians’ practices, the Philadelphia Department of Health and the Delaware Valley Hospital Council in Philadelphia. He received his education in healthcare management from the Wharton School of Business in Philadelphia and Cornell University in New York, N.Y. Mr. Marcus is a member of several professional societies including The Leader’s Board for Group Practice Executives, the American Association of Orthopaedic Executives and the Medical Group Management Association.
Mary O’Brien (Fox Valley Orthopaedic Institute, Geneva, Ill.). Ms. O’Brien is the CEO of Fox Valley Orthopaedic Institute in Geneva, Ill., a 12-physician practice established in 1973 and specializing in adult reconstruction, arthroscopy and sports medicine, hand and upper extremity surgery, foot and ankle surgery, spine surgery and orthopedic pediatric surgery. Ms. O’Brien oversaw the development of 66,000 square feet of real estate in two buildings for the practice. The buildings included a four-OR ambulatory surgery center, physical and occupational therapy area, two MRI units, two DR and two CR radiology rooms, 46 exam rooms and administration areas.
Ms. O’Brien has more than 30 years of healthcare management experience, 25 of which is in orthopedics. She received MBA from Northwestern University Kellogg School of Management in Evanston, Ill., majoring in healthcare administration and finance. She has been a member of the American Association of Orthopaedic Executives since 1988 and currently serves as vice president on the board of directors.
Dale Reigle (Rocky Mountain Orthopaedic Associates, Grand Junction, Colo.). Mr. Reigle is the CEO of Rocky Mountain Orthopaedic Associates in Grand Junction, Colo., a 17-physician practice that specializes in a variety of services including arthroscopy and sports medicine, total joint replacement and complex joint reconstruction, fracture care, hand surgery, pediatric orthopedics, foot surgery and treatment of spinal disorders and injuries. He has been with the practice since May 1996. Under his leadership, the group has built a 24,000 square-foot office building (which opened in Feb. 2002) and developed an ASC, a joint venture between the group and the local hospital.
Mr. Reigle has more than 20 years of experience in the healthcare industry. Prior to coming to Rocky Mountain Orthopaedic Associates, he served as CFO of Perry (Okla.) Memorial Hospital. Mr. Reigle has served in other healthcare management roles at various facilities, including business manager, director of administration and finance and manager of management information systems.
Mr. Reigle is a national board member of the American Academy of Orthopedic Executives and served on the national education committee and as educational chair of the BONES Society (now the AAOE). He received his masters of science in management from the University of Southern California in Los Angeles, Calif.
Chris Rich, MD, MBA (Mid State Orthopaedic and Sports Medicine Center, Alexandria, La.). Dr. Rich is the practice administrator of Mid State Orthopaedic and Sports Medicine Center, a 10-physician practice located in Alexandria, La. Additionally, he serves as the managing partner of Louisiana Orthopaedic Services, which address the orthopedic needs of uninsured and low-income patients in Central Louisiana, and serves on the board of directors of Central Louisiana Ambulatory Surgery Centers, also located in Alexandria.
Dr. Rich has more than 20 years of experience in healthcare, both as a physician and an executive. He services as the medical director of Louisiana College in Pineville, La., and is the director of the musculoskeletal service line at CHRISTUS St. Frances Cabrini Hospital in Alexandria. He has founded and serves as CEO of numerous healthcare companies that oversee real estate development, create provider networks and address healthcare and budget concerns of various entities. Dr. Rich also sits on the boards of many local organizations including CHRISTUS Health – Central Louisiana, Rapides Parish Hospital Service District, Huey P. Long Medical Center and the Charley McClendon Foundation. He is a member and the first president elect of the Louisiana Orthopaedic Association.
Dr. Rich received his medical degree from the LSU Health Science Center in New Orleans, where he also completed his internship in general surgery and a residency in orthopedic surgery. He received his MBA from the University of Tennessee in Knoxville.
Barbara Sack, MHSA, CMPE (Midwest Orthopaedics, Shawnee Mission, Kan.). Ms. Sack is the executive director for Midwest Orthopaedics, a four-physician practice located in Shawnee Mission, Kan. Under her leadership, Ms. Sack’s practice has participated in MGMA’s “Optimal Orthopedic Practices” study in 2007 and has been recognized as a “Better Performer” by MGMA in human resources, accounts receivable and profitability.
Ms. Sack has been an administrator for 17 years, having worked in a hospital-owned practice, an academic medical center program and her current position in a private practice. She has a master’s degree in health services administration, and is a certified medical practice executive with the American College of Medical Practice Executives. She is a member of MGMA and is past president of Midwest AAOE.
George Trantow (Orthopedic Associates of Aspen & Glenwood, Aspen, Colo.). Mr. Trantow is the executive director of Orthopedic Associates of Aspen (Colo.) and Glenwood. He also oversees Midvalley Ambulatory Surgery Center and Midvalley Imaging Center in Basalt, Colo. He is a fellow of the American College of Healthcare Executives and serves on the board of the American Academy of Orthopaedic Executives.
Mr. Trantow has more than 20 years of medical group management, including positions in the U.S. Army Medical Service Corps, Evans Army Community Hospital in Fort Carson, Colo., and Front Range Orthopedics in Colorado Springs, Colo. He received his MHA from Baylor University in Waco, Texas.
In addition to his work at Orthopedic Associates, Mr. Trantow is active in his community and serves on the boards for many organizations, including the Aspen Sports Medicine Foundation and the Community Health Plan of the Roaring Fork Valley.
Dennis Viellieu (Midwest Orthopaedics at Rush, Chicago). Mr. Viellieu is the CEO of Midwest Orthopaedics at Rush, a 30-plus orthopedic physician practice located in the Chicago area. When it comes to the success of his practice, Mr. Viellieu says, “I think what makes our practice special is that we are a hybrid. We are an academic practice with all of our physicians having academic appointments at Rush University Medical Center, while also being involved in all phases of research projects from very basic research to later phase clinical trials.
“While for the delivery of patient care we are a private practice, which allows us to be very efficient in the delivery of care to our patients but also giving us the opportunity for providing our patients with the latest approaches, devices or techniques that are available,” he says. “It seems to be a model that has worked well in the academic environment and may be getting more popular as a result.”
Mr. Viellieu has more than 15 years of experience in the healthcare industry. He was instrumental in the development of the practice’s ambulatory surgical facility and helped to develop and start-up his current practice. Prior to his current position, he was CEO and CFO of Midwest Orthopaedics, which was later integrated into Midwest Orthopaedics at Rush. Mr. Viellieu graduated from the University of Indiana in Bloomington, Ind., and from the executive financial management program at the Wharton School of Business at the University of Pennsylvania in Philadelphia.
