The study included 453 patients receiving lumbar spine surgery. Researchers determined patients reporting a top-box Overall Hospital Rating score (nine or 10 out of 10) were satisfied.
Journal of Neurosurgery published the study.
Here are four insights:
1. Of the patients, 80.1 percent selected a top-box OHR.
2. Researchers found diminished overall health status negatively impacted the top-box OHR.
3. The following survey items were associated with patients selecting a top-box OHR:
- Staff always did everything they could to help with pain
- Nurses were always respectful
4. Researchers concluded their results identified key quality improvement opportunities in spine surgery.
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