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Kaitlyn Farrington, a gold-medal-winning snowboarder for the U.S. Olympic team, is retiring at age 25 because of a degenerative spine condition known as congenital cervical stenosis, writes Alyssa Roenigk for ESPN.

In the new world order, where value reigns supreme and the customer is king, spine surgeons are acutely focused on patient satisfaction.

To some spine surgeons, a good beside manner comes naturally. However, there are certain tips that can help one improve the patient's experience.

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