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From hidden cost center to strategic asset: Rethinking language services

Healthcare organizations are under intensifying pressure to control operational costs without compromising patient experience or clinical outcomes. Language services sit directly inside that tension — often treated as a back-office expense, yet tied to patient access, throughput and care quality.…

Jun 23, 2026 1:00 PM - 2:00 PM America/Chicago

Presented by:

Presenters

Neil Wallis

COO, MetroWest Medical Center

Emmanuel Chepkwony

Director of Language Services, Advocate Health

Corey Bolt

Strategic Business Development Executive, AMN Healthcare

The capacity problem hospitals can’t build their way out of

Hospitals are facing the same equation from every direction: expenses are rising faster than reimbursement, patient demand keeps climbing and the workforce to meet it is shrinking. The traditional response — add beds, hire more staff, build new towers —…

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Allstate sues Florida orthopedic group over alleged kickbacks

Allstate has sued Florida Orthopedics and Neurosurgery, which operates as University Orthopedic Care, alleging personal-injury protection fraud claims, according to court documents filed May 15 in the U.S. District Court for the Middle District of Florida. Allstate’s lawsuit alleges that…

Orthopedic executives push Congress to overhaul Medicare payment system

The American Alliance of Orthopaedic Executives is urging Congress to reform the Medicare payment system established under the Medicare Access and Children’s Health Insurance Program Reauthorization Act of 2015, warning that a decade of inadequate updates has left orthopedic and…

Number of orthopedic surgeons dips over 5 years: BLS

The number of orthopedic surgeons has seen a steady decline since 2021, according to data from the U.S. Bureau of Labor Statistics. The specialty is expected to face an orthopedic workforce shortfall by 2036, with supply expected to fall by…

Should low-volume surgeons still perform shoulder replacements?

As shoulder replacement surgery rapidly expands across the U.S., a growing body of research is raising a difficult question for orthopedic care: How much does surgeon experience actually matter? According to an analysis of more than 330,000 patients, the answer…

Indiana Orthopedic Institute to add 2 surgeons, expand foot and ankle services

Noblesville-based Indiana Orthopedic Institute is adding two orthopedic surgeons to extend its care offerings. Andrew Kapsalis, DPM, and Meghan Roby, DPM, are set to join the organization this summer, providing services including ankle replacements, minimally invasive procedures and revision surgery,…

Hospitals, payers capture shoulder implant savings as surgeon pay drops 46%: Study

Implant prices for total shoulder replacement surgery have plummeted more than 40% since 2010, but patients and surgeons have seen almost none of that savings, with hospitals capturing the benefit while physician reimbursements fell nearly as fast as the implant…

Cardiff Lexington opens new orthopedic office in Florida

Cardiff Lexington, a healthcare holdings company, opened a new location in Stuart, Fla. to strengthen Fort Pierce, Fla.-based Nova Ortho and Spine’s network, according to a May 20 news release. The new location is 2,975 square feet and will provide…

10 orthopedic surgeons to know

Orthopedic surgery is evolving rapidly as new technologies, advanced surgical techniques and multidisciplinary care models reshape the field. At the same time, many of the specialty’s leading surgeons are expanding what orthopedic leadership looks like through innovation, research, education and…