At McLeod Orthopaedics, the waiting room is a thing of the past

Angie Stewart -   Print  |

By eliminating its waiting room, McLeod Orthopaedics Cheraw (S.C.) has shortened the amount of time patients spend in its clinic, according to The Laurinburg Exchange.

Three things to know:

1. The time from check-in to check-out is now 45 minutes, McLeod orthopedic surgeon Thomas DiStefano, MD, told The Laurinburg. He said patient feedback has been "overwhelmingly positive."

2. Under the waiting room-free approach, patients are prepped over the phone before visiting McLeod. Upon entering the clinic, they're immediately taken to a patient room, where they can fill out any additional information necessary.

3. McLeod did away with the waiting room to help prevent the spread of COVID-19, but the strategy has also improved patient flow and practice availability.

"We have committed to a stricter adherence to our schedule, and a direct result of that work is greater access for new and existing patient appointments, which translates into better convenience for patients," Dr. DiStefano said.

More articles on orthopedics:
Setting spine practices up for success post-pandemic: 5 industry insights
UAMS begins data gathering initiative with spine patients
3 spine surgeons on the move in June 

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