Working through a disagreement: 8 tips for saying the right things

Here are eight tips on how to say the right thing when you want to draw people to your side of a disagreement, according to an Entrepreneur report:

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1. Be a good listener.
2. Use proper body language.
3. Use communication etiquette.
4. Speak from the heart not just the brain.
5. Put a smile in your voice.
6. Use the right tempo for the conversation.
7. Visualize yourself being successful.
8. Shun fear and prepare instead.

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