Here are seven ways:
1. Show your employees that you take their problems seriously.
2. Review complaints quickly.
3. Follow a chain of command for employee complaints.
4. Require supervisors to bring complaints and resolutions to management for review.
5. Let a complaining employee know how long your investigation and review is expected to take.
6. Discuss complaint issues objectively.
7. Escalate complaints about discrimination types protected by federal law.
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