Here are the four pitfalls:
1. The survey is not designed to answer a specific question or questions.
2. The structure of the survey does not support a robust exchange of information and opinions.
3. There is no commitment to act upon the information gathered.
4. The survey raises patient expectations that the practice is really interested in the feedback, without delivering on the implied promise of improvement.
More articles on practice management:
Boost medical practice income: 9 ancillary services to consider
Hiring interviews: 5 mistakes to avoid
Which U.S. region has the highest salaries for residents?
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