New app keeps patients' family in the loop during procedures: 5 things to know

Practice Management

Electronic Access to Surgical Events launched a new app that enables clinicians and OR staff to send updates to families waiting outside during specialty procedures, the Orlando Sentinel reports.

Here are five things to know:

1. The EASE app was first rolled out at Arnold Palmer Hospital in Orlando, Fla., for pediatric cardiac procedures lasting over an hour. It then spread to other specialties including orthopedic and neurosurgery.

2. The app is available for pediatric and adult units. More than 35 hospitals and health systems nationwide have started using the app, and 11 more are in talks with EASE.

3. Hospitals pay a subscription fee based on the number of ORs and bed size. Families are not charged.

4. The app is designed to help improve patient satisfaction. EASE Application surveys showed patient-satisfaction scores improved in all hospitals, according to company co-founder Patrick de la Roza.

5. Former hospital administrator Mr. de la Roza co-founded EASE Applications in 2013 with Kevin de la Roza, MD, Hamish Munro, MD, and William DeCampli, MD.

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