OrthoCarolina opened a new office in Charlotte, N.C.
Here are five takeaways:
1. The office is located in Charlotte's South Park neighborhood.
2. It will be an all-subspecialty office.
3. OrthoCarolina locations provide foot, ankle, hand, hip, knee, shoulder, elbow, spine, sports medicine and pediatric services.
4. OrthoCarolina is testing out a model of care at the new location, placing patient experience at the forefront. The new office features modern aesthetics unlike the other locations, and offers fruit-infused water, a coffee bar and valet service.
5. A concierge team of six people help with patient flow and work alongside a customer service team trained to deliver consistent care.