This personality trait increases patient satisfaction — 5 details

Written by Adam Schrag | March 28, 2017 | Print  |

Mastering a certain trait helps physicians increase patient satisfaction rates, achieve better treatment outcomes and incur fewer liability claims, according to PracticeMatch.

Here's what you need to know:

 

1. Patients report lower levels of anxiety and stress when treated by empathic physicians.

 

2. Empathetic physicians are more likely to encourage their patients to get involved in their own care, thus increasing patient satisfaction levels.

 

3. When physicians invest in patients' opinions and feelings, patients feel empowered and experience better treatment outcomes.

 

4. Empathy increases comfort levels and makes patients more comfortable discussing potentially embarrassing topics.

 

5. Trust is strengthened when patients feel physicians understand them and their issues.

 

More articles on practice management:
Transforming analytics from a business to a clinical tool — New York physician group CEO shares successes

Which U.S. states best implement telehealth according to physicians? 5 key details

12 cities where 10%+ people haven't been to the doctor in at least 5 years

© Copyright ASC COMMUNICATIONS 2020. Interested in LINKING to or REPRINTING this content? View our policies here.

Top 40 Articles from the Past 6 Months