The five strategies are:
1. Marketing — make it authentic and useful.
2. Have a real person answer the telephone, not an automated system.
3. Greet everyone arriving at the office and take the time to answer questions.
4. Staff members should be engaged and personable with patients.
5. Follow-up after the visit.
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How do physicians describe their political activity?
Quality, cost & patient satisfaction post-reform: How top spine surgeons accomplish them all
Effective succession planning: 4 tips
At the Becker’s 32nd Annual Meeting: The Business and Operations of ASCs, taking place October 29-31 in Chicago, ASC leaders, surgeons and healthcare executives will explore strategies to drive growth, enhance operational performance, navigate reimbursement challenges and prepare for the future of ambulatory surgery. Apply for complimentary registration now.