Here are five key points:
1. Ask for input from your team. If they feel they contributed to the content, they will be less likely to interrupt.
2. Be genuinely curious instead of frustrated when calmly responding to the person who interrupted, and respond with validation and confidence.
3. Remember to dig into the points brought up. The objective should not always be to move on.
4. Use body language and nonverbal communication to re-claim control of the situation, such as standing behind the interrupter while speaking.
5. Meet with people one-on-one after a tense meeting to ask questions.
More articles on practice management:
The best music to pump up or calm down orthopedic, spine surgeons in the OR
Make negotiations friendly: 6 key strategies
St. Luke’s Hospital CFO: 4 tips for revenue cycle management
At the Becker's 23rd Annual Spine, Orthopedic and Pain Management-Driven ASC + The Future of Spine Conference, taking place June 11-13 in Chicago, spine surgeons, orthopedic leaders and ASC executives will come together to explore minimally invasive techniques, ASC growth strategies and innovations shaping the future of outpatient spine care. Apply for complimentary registration now.
