The survey includes responses from nearly 1,000 physicians.
When asked which factors influence their decision to switch EHR systems, respondents reported the following:
• System functionality — 67 percent
• Cost — 48 percent
• Poor customer service — 33 percent
• Company reputation — 19 percent
• Platform of software (server vs. cloud) — 18 percent
• Lack of certification for meaningful use stage 2 — 16 percent
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