University of California, San Francisco Center for Vulnerable Populations conducted the study, gathering data from 71 physician-patient interactions.
Here are five observations:
1. About 83 percent of patients reported excellent care with low computer use.
2. Approximately 48 percent of patients reported excellent care with high computer use.
3. While the researchers don’t suggest cutting out computers during appointments, as EHRs are useful, they suggest physicians prioritize personal connections with their patients.
4. When talking to patients, researchers suggest physicians don’t multi-task and type data into the computer.
5. Pay attention to patients and hold eye contact, as it indicates empathy and interest.
More articles on practice management:
5 thoughts on running a time-efficient physician practice
6 key points on physician compensation: 2015-2016 — Administrative payments up 25%
Healthcare costs vary significantly among US states — 7 points
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