California practice leverages AI communications platform

Irvine, Calif.-based South County Orthopedic Specialists partnered with Switchboard, MD to streamline its call center operations, according to an Aug. 26 news release.

Advertisement

The orthopedic practice will use Switchboard, MD’s artificial intelligence and machine learning platform to streamline the communication process, the company said. 

Tools include real-time call transcription, guided scheduling prompts and medical record matching.

At the Becker's 23rd Annual Spine, Orthopedic and Pain Management-Driven ASC + The Future of Spine Conference, taking place June 11-13 in Chicago, spine surgeons, orthopedic leaders and ASC executives will come together to explore minimally invasive techniques, ASC growth strategies and innovations shaping the future of outpatient spine care. Apply for complimentary registration now.

Advertisement

Next Up in Practice Management

  • Sequel Ortho, a management services organization, named Michael Meinolf as chief information officer. Mr. Meinolf has more than 25 years…

  • AdventHealth in Kansas City has launched the AdventHealth Neuroscience Institute in Shawnee Mission, Kan.  The institute will provide diagnosis and…

Advertisement

Comments are closed.