8 Best Practices for Improving Patient Collections

In a Getting Paid blog post, Rochelle Glassman, president and CEO of United Physician Services, details best practices for improving patient collections.

Advertisement

Here are eight best practices:

 

1. Don’t harass.
2. Be direct, listen and don’t get personal.
3. Get creative.
4. Write demand letters.
5. Use a collections agency to send letters.
6. Offer a one-time deep discount.
7. Have the patient/guarantor sign.
8. Turn the account over to a collection agency.

 

Getting Paid is a weblog by Kareo, a developer of medical office software and services.

More Articles on Practice Management:

4 Steps to Include in Your ICD-10 Transition Plan
Physicians: 6 Tips for Managing an Online Reputation
Which States Have the Most Physicians 60 or Older?

At the Becker’s 32nd Annual Meeting: The Business and Operations of ASCs, taking place October 29-31 in Chicago, ASC leaders, surgeons and healthcare executives will explore strategies to drive growth, enhance operational performance, navigate reimbursement challenges and prepare for the future of ambulatory surgery. Apply for complimentary registration now.

Advertisement

Next Up in Practice Management

Advertisement

Comments are closed.