4 Tips for Hiring Staff Dedicated to Customer Service

In her blog — Physicians Practice Expert — Audrey McLaughlin, RN, CEO of McLaughlin Sales Group, lays out four tips for hiring a great team dedicated to customer service at your medical practice.

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The four tips are:

 

1. Look for attitude over aptitude.  
2. Look for people with an outgoing personality.  
3. Look for people with a history of helping people.
4. Look for people who are good listeners.

More Articles on Practice Management:

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Out-of-Pocket Costs Skyrocket: Should Physicians Help Patients Price Compare?

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