4 Common Payment Collection Mistakes

In a Physicians Practice article, Carol Stryker, a principal at Symbiotic Solutions, discusses four common patient payment collection mistakes that can be avoided.

Advertisement

The four mistakes are:

 

1. Failing to confirm and update patient information.
2. Failing to update the address — twice.
3. Failing to collect as soon as possible.
4. Failing to provide the patient with necessary information regarding the bill and payment.

More Articles on Physicians:

10 Habits Resulting in Great Customer Service
37% of Physicians Find the Referral Process Challenging
54% of Physicians Believe ACO Improve Quality of Care

At the Becker’s 32nd Annual Meeting: The Business and Operations of ASCs, taking place October 29-31 in Chicago, ASC leaders, surgeons and healthcare executives will explore strategies to drive growth, enhance operational performance, navigate reimbursement challenges and prepare for the future of ambulatory surgery. Apply for complimentary registration now.

Register to Attend Webinar

Is ambulatory care healthcare’s big margin engine? 5 leaders weigh in

Wednesday, July 29
1:00 PM - 2:00 PM CDT

Presenters: Joe Ganley, athenahealthJeffrey Flynn, CASC, Gramercy Surgery CenterBryan Tsao, Access Center, Loma Linda University HealthJason Zepeda, Northridge Hospital Medical Center, CommonSpirit HealthGreg DeConciliis, PA-C, CASC, Boston Out­Patient Surgical Suites

Advertisement

Next Up in Practice Management

Advertisement

Comments are closed.