4 Common Payment Collection Mistakes

In a Physicians Practice article, Carol Stryker, a principal at Symbiotic Solutions, discusses four common patient payment collection mistakes that can be avoided.

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The four mistakes are:

 

1. Failing to confirm and update patient information.
2. Failing to update the address — twice.
3. Failing to collect as soon as possible.
4. Failing to provide the patient with necessary information regarding the bill and payment.

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