The four mistakes are:
1. Failing to confirm and update patient information.
2. Failing to update the address — twice.
3. Failing to collect as soon as possible.
4. Failing to provide the patient with necessary information regarding the bill and payment.
More Articles on Physicians:
10 Habits Resulting in Great Customer Service
37% of Physicians Find the Referral Process Challenging
54% of Physicians Believe ACO Improve Quality of Care
