21 Statistics on Best & Worst Payors From Physician Survey

It can be difficult to determine which payor is the best payor because physicians often find benefits and drawbacks from each company. According to Medscape’s Insurer Ratings Report 2011, 54 percent of physicians say the level of payment is the most important factor in making a payor their best payor. Other important factors include that the company is easy to do business with (15 percent) and the frequency of denials (13 percent).

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Laura Dyrda

The survey was sent to 307,000 physicians in the United States and gathered 10,214 respondents.

Here are the payors considered “best” and “worst” in the survey. Several payors appear on both lists because major payors are often favored or not favored depending on how often they deal with physicians, according to the report.

Best

Blues Plans: 29 percent
Aetna: 10 percent
United Healthcare: 9 percent
Cigna: 5 percent
Kaiser Foundation Health: 3 percent
Oxford Health Plans: 1 percent
Harvard Pilgrim Health Care: 1 percent
HealthNet: 1 percent
Medical Mutual of Ohio: 1 percent
All Others: 10 percent

Worst:

United Healthcare: 14 percent
Blues Plans: 10 percent
Aetna: 8 percent
Cigna: 6 percent
Humana: 6 percent
Oxford Health Plans: 2 percent
Coventry Health: 2 percent
Molina Health: 2 percent
HIP: 2 percent
Kaiser Foundation Health: 1 percent
All Other Payors: 19 percent

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