Ambient documentation tools are everywhere, but adoption and long-term value remain elusive for many systems. At Akron Children’s Hospital, however, Abridge has achieved 95% clinician retention across 22 pediatric specialties. This case study reveals how the organization scaled ambient AI…
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McLaren Health Care plans to build a $53.6 million ambulatory care and orthopedic center in Bay City, Mich., according to a June 20 report from MLive. The two-story, 50,000-square-foot facility will welcome its first patients in the summer of 2026,…
Today’s prescribing process is a maze. Providers can’t see what drugs are covered. Patients don’t know what they’ll owe. The result? Poor adherence, worse outcomes and lost pharmacy revenue. During a recent Becker’s-hosted advisory call, leaders in pharmacy, finance and…
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Most health systems still rely on outdated communication workflows that frustrate patients and overextend staff. Calls go unanswered, wait times grow and teams can’t keep up. These breakdowns are more than operational. They directly impact access, satisfaction and care continuity.…
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John Poli
Industry Principal, Healthcare, RingCentral
After the pandemic, leaders at Jefferson Health knew that their teams needed help. However, meeting the behavioral health needs of their workforce presented a challenge of access and scale. Jefferson Health faced this challenge head-on by integrating Marvin Behavioral Health’s…
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While wrong-site spinal surgeries are rare, the ramifications of a mistake can be devastating for patients, providers and health systems. Rochester, Minn.-based Mayo Clinic is taking systemwide action to minimize these risks, by developing an “ironclad” process to make sure…
Atlanta-based Northside Hospital had added two new providers for its spine and orthopedic programs. Orthopedic sports medicine surgeon Nimit Lad, MD, has joined the Northside Hospital Orthopedic Institute—Sports Medicine in Snellville, Ga. Dr. Lad specializes in treating sports-related injuries, according…
As treatment capabilities in the orthopedic space evolve, it is up to surgeons to ensure that patients have access to the most advanced methods available. These new treatments can sometimes come at a high cost, especially when they are not…
