Here are five ways to deal with difficult people:
1. Keep calm.
2. Be respectful.
3. Be professional.
4. Focus on the work/situation.
5. Live your brand — remember that your personal brand is created through your actions.
More articles on practice management:
What would physicians sacrifice to work less? 5 Statistics
10 HIPAA & EMR “Danger Areas” for spine surgeons to know
20 mistakes new managers make
