23 Consumer-Hospital Relationship Findings

Each year, PwC’s Health Research Institute polls 1,000 consumers on their thoughts on the healthcare industry. Here are a few key findings from the 2013 report.

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Rankings of industries, based on how well they serve consumers
1. Retail
2. Banking
3. Utilities
4. Hospitality/hotels
5. Automotive
6. Hospitals/healthcare
7. Entertainment  
8. Airlines

To read the rest of the article, visit Becker’s Hospital Review.

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