Physicians Practice investigates how healthcare institutions can successfully navigate electronic health record vendor relationships.
Here are five things to know:
1. Assembling a proper team to negotiate a contract with an EHR vendor is critical. This cohort should include technological experts who understand cybersecurity. Additionally, contact a legal advisor to review any contracts.
2. Providers may want to consider whether they wish to alter their current contract or sign a contract with a new vendor. Be wary of switching if exiting the original contract results in a complicated return of patient data. If choosing to switch vendors, ensure your new contract enforces returnable patient data in a useable format.
3. Understand all fees presented in the contract. These fees may cover licensing, third-party software, consulting, maintenance, implementation and interface areas. Be ready to negotiate these fees based on your institution's needs. For example, if you know you'll need more consulting time, make sure to note that.
4. Identify any risks in the contract and call on a lawyer to help mitigate these risks.
5. With a constantly shifting healthcare environment, make sure you are prepared to handle any legal changes by consulting a healthcare attorney.