Cloud computing is fairly new to the healthcare industry and for this reason, providers and users are still trying to figure out the best way to negotiate contracts for cloud services, according to a Forbes report. According to an article recently published in Stanford Technology Law Review, there are multiple approaches to negotiate contracts for cloud services. The researchers drew on sources including interviews with cloud computing providers, users and other industry participants to figure out the hottest points of contention in cloud contracts.
Here are nine questions to ask when negotiating cloud computing services, according to Forbes' coverage of the Stanford Technology Law Review article:
1. Who is liable for damages from interruptions in service?
2. What service level agreements are in the contract?
3. Does availability extend to data?
4. Where is the data going to be physically located?
5. How can users avoid vendor lock-in and exit if needed?
6. Who maintains data for legal or compliance purposes, and what happen to it when contracts are terminated?
7. What happens when providers decide to change their service?
8. Who maintains intellectual property rights?
9. What are the grounds for service termination?
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Here are nine questions to ask when negotiating cloud computing services, according to Forbes' coverage of the Stanford Technology Law Review article:
1. Who is liable for damages from interruptions in service?
2. What service level agreements are in the contract?
3. Does availability extend to data?
4. Where is the data going to be physically located?
5. How can users avoid vendor lock-in and exit if needed?
6. Who maintains data for legal or compliance purposes, and what happen to it when contracts are terminated?
7. What happens when providers decide to change their service?
8. Who maintains intellectual property rights?
9. What are the grounds for service termination?
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